Our website uses cookies to improve your browsing experience and for analytical purposes. By clicking “I agree” button or continuing to browse, you agree to the storing of cookies on your device. You can withdraw the consent at any time by changing your web browser settings and deleting the cookies saved. To learn more about how we use the cookies, please refer to Cookie Policy. I Agree
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Our website uses cookies to distinguish you from other users. This helps us understand how you use www.hactl.com and provide you with a good experience when browsing, and also allows us to develop and improve our site.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises such cookies. Cookies are useful because they allow a website to recognise a user’s device, preferences and generally help to improve your online experience. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

We use or may use the following cookies:

  1. necessary cookies  

Necessary cookies are essential and help you navigate our website. These cookies make sure your basket is saved during all steps of the checkout process. This helps support security and basic functionality of the Site.  These cookies are necessary for the proper operation of our Site, so if you block these cookies, we cannot guarantee your use or the security of our Site during your visit.

  1. functional cookies  

Functional cookies are used to provide you the best user experience. These cookies are for instances used to save and remind you about reservations you have started to make, so will save you time if you want to complete your reservation at a later stage. These cookies could also recognize if a Site user has already signed up for our newsletter/requested information about a service or if the user is seeing a certain page for the first time.

  1. performance cookies  

Performance cookies help us understand the behavior of our visitors and the usage of the Site. This allows us to continuously improve the Site to provide you the best user experience. These cookies are also used to help us understand what interests our users, and measure how effective our advertising is. Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.

  1. advertising cookies  

Advertising cookies will remember your preferences and, in general, that you visited the Site. These cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertisements.
Additionally, cookies can be further distinguished based on who has set the cookies and how long the cookies remain on your device. The terms “First party cookies” and “Third party cookies” indicate who has set the cookies. First Party cookies are cookies that we control and place on your device. Third Party cookies are cookies that another party controls but are placed on your device when you visit our website. For example, we use Google Analytics cookies to gather information about your experience on our website, and to manage visitor traffic and information about visitors to our website. By their nature, Third Party cookies used on our website result in information about your use of our website being processed by third parties (e.g. the party that places that cookie on your device).

Some cookies are “Session cookies” while others are “Persistent cookies”. The terms “Session cookies” and “Persistent cookies” indicate how long the cookies will remain on your device. Session cookies are temporary cookies that stay on your computer until you leave our Website. Persistent cookies stay on your computer after you have finished browsing our Website until they expire or are deleted.  The maximum period of time that a persistent cookie will stay on your computer is outlined in the relevant cookies list at below. For more information on the retention of information relating to you gathered through cookies on our Website, please see our privacy policy at https://www.hactl.com/en-US/Privacy-Policy.aspx

Our website uses the types of cookies identified at the above.  Examples of the purposes for which performance cookies may be used on our website include:

  1. distinguishing users and sessions;
  2. determining new sessions or visits and determining whether a user is in a new session or visit;
  3. storing the traffic source or campaign that explains how a user has reached our website; and
  4. recognising and recording the number of visitors to our website and how visitors move around our website.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g. customized delivery of information) available on this web site, which you may not be able to access if you block all cookies via your browser.

Your browser may include information on how to adjust your settings so as to restrict or block the use of cookies. For example,  you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB#. You may disable the use of Google Analytics by using the link disable Google Analytics. This link creates an opt-out cookie which prevents the further processing of your data. For more information about Google Analytics cookies, please see Google's help pages and privacy policy.

If you have any questions or concerns about how we treat your personal data, or you wish to ask us to stop processing your personal data, or you would like to request a copy of the personal data we hold about you, please email us at info@hactl.com.

Cookies used on our website

Provider Name Purpose Type Duration
Strictly Necessary Cookies
Hactl ASP.NET_SessionId Maintain session First party Until end of session
BIGipServerhttp_hactl-iis Maintain session First party Until end of session
CMSPreferredCulture Determine country preference First party 1 year
JSESSIONID (Weblogic) Maintain session First party Until end of session
SMSESSION (Siteminder) Maintain session First party Until end of session
cookieConsent For cookie consent First party 1 year
Performance & Analytics
Google _ga Used to determine unique visitors to the site and it is updated with each page view First party 2 years from set/update
_gat Used to throttle request rate First party 2 years
_gid Used to track visit First party 2 years
Google NID Used to play YouTube videos embedded on the website. Third party 6 months

Changes to this cookies policy

This policy was last updated in May 2021.

The governing version of this cookies policy is the English version and shall prevail when there are inconsistencies between the English version and the Chinese version.  This cookies policy does not extend to third-party websites that may be linked from our Website, or from any other broadcast affiliated with us.

It may be subject to amendments. Any future changes or additions to the processing of cookies as described in this cookies policy affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.