Hong Kong Air Cargo Terminals Limited (Hactl) is one of the world's leading air cargo terminals with the unique world-class facilities, highly efficient operation, and innovative technology. Hactl holds a unique position as the largest and only neutral air cargo terminal operator at Hong Kong International Airport. We have no affiliation to any carrier, providing all of our airline customers with peace of mind – knowing that sensitive customer information is in safe hands, free from potential conflicts of interest.
Four Decades of Operational Experience
Hactl leverages decades of real-world experience in coordinating hardware, software and human resources in a proven operational environment and has proudly led the air cargo industry since 1976. .
Fuelled by our commitment to excellence and productivity, Hactl was the world’s first air cargo terminal operator to implement the IATA Safety Audit for Ground Operations (ISAGO), setting the bar for industry safety and resulting in numerous industry awards and accolades.
World-Class Facilities and Comprehensive Services
SuperTerminal 1 is the single largest multi-level air cargo terminal in the world. We have 3,500 Container Storage System positions, 10,000 Box Storage System positions, and a comprehensive range of specialised cargo handling facilities to cater for all cargo types, from temperature-controlled products to valuable goods to livestock.
We also offer full range of value-added services including pre-arrival customs clearance, import scheduled collection, schedule empty unit release, and training for IATA Dangerous Goods Certification courses.
At the heart of SuperTerminal 1’s operation is COSAC-Plus, a new generation air cargo management system equipped with more than 400 functions and features. Since its launch in 2012, COSAC-Plus has developed superb performances: handling over 1,000,000 data transactions every day, and allowing more than 4,000 users to monitor status and process documentation and customs clearance.
Knowledgeable, Dependable and Professional Employees
At Hactl, people are one of our greatest assets. We recognise the importance of recruiting, training and retaining the best people at every level of our organization.
We are the employer of choice by 2,600 employees. More than half of them have been with Hactl for over 10 years, enabling us to deliver consistent and high quality service to our customers. We all adopt a “can-do” attitude an always go the extra mile to provide the best solution to meet the special needs of our customers.
Seamless Logistics Connectivity
Hactl offers integrated supply chain management solutions through our wholly-owned subsidiary Hacis. Located within SuperTerminal 1, Hacis offers the most efficient trucking and logistics support for air cargo in Hong Kong as well as connecting to mainland China. For details, please visit www.hacis.com.