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 Cargo Tracking
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Hactl Airline
Hactl Member
 Cargo Tracking
-
Hactl Airline

ServicesPerformance Standards

Landside Service Target 2016 Monthly
Average Performance
Aug 2017
Performance 
Truck Waiting Time (within 30 mins) 96.0% 99.98% 99.9%
Cargo Acceptance (within 15 mins) 96.0% 100.0% 100.0%
Cargo Release (within 30 mins) 96.0% 100.0% 100.0%
Empty ULD Release (within 30 mins) 96.0% 99.87% 99.8%
Cargo Breakdown Service Target 2016 Monthly
Average Performance
Aug 2017
Performance
General Cargo
Passenger Flight (within 5 hrs after ATA) 96.0% 98.53% 99.0%
Freighter (within 8 hrs after ATA) 96.0% 99.08% 99.7%
Perishable Cargo (within 2 hrs after ATA) 96.0% 100.0% 100.0%
Express Cargo (within 2 hrs after ATA) 96.0% 100.0% 100.0%
Cargo Mishandling Rate < 1.5/ 10,000 CNRs 0.22/ 10,000 CNRs 0.21/ 10,000 CNRs
Late-Positioning of ULD < 1.00 unit/ 1,000 Flights 0.00 unit/ 1,000 Flights 0.00 unit/ 1,000 Flight