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 Cargo Tracking
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Hactl Airline
Hactl Member
 Cargo Tracking
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Hactl Airline

ServicesPerformance Standards

Landside Service Target 2018 Monthly
Average Performance
Nov 2019
Performance 
Export Truck Waiting Time (within 30 mins) 96.0% 98.7% 96.4%
Import Truck Waiting Time (within 30 mins) 96.0% 99.9% 100.0%
Empty ULD Truck Waiting Time (within 30 mins) 96.0% 99.9% 99.9%
Cargo Acceptance (within 15 mins) 96.0% 100.0% 100.0%
Cargo Release (within 30 mins) 96.0% 100.0% 100.0%
Cargo Breakdown Service Target 2018 Monthly
Average Performance
Nov 2019
Performance
General Cargo
Passenger Flight (within 5 hrs after ATA) 96.0% 98.0% 99.8%
Freighter (within 8 hrs after ATA) 96.0% 98.6% 100.0%
Perishable Cargo (within 2 hrs after ATA) 96.0% 100.0% 100.0%
Express Cargo (within 2 hrs after ATA) 96.0% 100.0% 100.0%
Cargo Mishandling Rate < 1.5/ 10,000 CNRs 0.16/ 10,000 CNRs 0.13/ 10,000 CNRs
Late-Positioning of ULD < 1.00 unit/ 1,000 Flights 0.00 unit/ 1,000 Flights 0.0 unit/ 1,000 Flight