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 Cargo Tracking
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Hactl Airline
Hactl Member
 Cargo Tracking
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Hactl Airline

ServicesCargo Delivery Procedure

By Driving:
  • For vehicles without pre-registration ; drivers may declare vehicle information and present Octopus card via Self-service Kiosk at Hactl Driving Entrance (All Vehicles Lane).
  • “Green Lane” is available at Hactl Driving Entrance for trucks who have performed pre-registration via COSAC-Mobile apps.
  • Truck dock will be assigned if it is available. Otherwise, please wait at Car Park No.1 or 5 with registered Octopus card for entrance and exit.  Please wait for announcement at Car Park or use COSAC-Mobile apps to activate the Truck Paging service. 
Hactl Driving Entrance
Declare vehicle information and present Octopus card
  • Make sure the Air Waybill label has been affixed on  the cargo, which can be obtained from the offices of airline/ ground handling agent.
  • Please arrange x-ray screening if required.
  • Get Hactl staff to acknowledge receipt of the cargo upon putting them into the yellow box.
  • A Reception Checklist (RCL) will be issued for your record.

Hactl Service Delivery – Terminal Services
1/F Counter, South Office Block

  • Please return the RCL to the airline/ ground handling agent office, complete the required documentation and settle payment.
  • If you have logged in to “Hactl Member” page and completed cargo pre-declaration via “e-RCL”, please return a printed copy of your e-RCL to the airline/ ground handling agent offices to confirm your booking.

Offices in SuperTerminal 1

  • Hactl Service Delivery – Terminal Services
    1/F Counter, South Office Block
    Tel +852 2753 2420
  • Japan Airlines Co., Ltd
    Room 524, South Office Block
    Tel +852 2769 7552
  • China Airlines
    Room 312, South Office Block
    Tel +852 2769 6621
  • Delta Air Lines
    Room 334, South Office Block
    Tel +852 2769 7348
  • Jardine Aviation Services
    Room 326, South Office Block
    Tel +852 2753 1902, +852 2753 1903
  • Upon Arrival
    • By Driving: Pick up a Truck Admission Card (TAC) at Hactl Driving Entrance and display it on the windscreen. A truck dock will be assigned if it is available. Otherwise, please wait for an assignment at Car Park No. 1.

    Hactl Driving Entrance
    Pick up your Truck Admission Card (TAC)
  • Cargo Delivery
    • Make sure you have affixed the Air Waybill label on your cargo, which can be obtained from the airline/ ground handling agent office.
    • Please arrange x-ray screening if required.
    • Get Hactl staff to acknowledge receipt of your cargo upon putting them into the yellow box.
    • A Reception Checklist (RCL) will be issued for your record.
    • Before leaving the warehouse, please return the TAC to Hactl security staff at the exit check booth.


  • Booking Confirmation
    • Please return the RCL to the airline/ ground handling agent office, complete the required documentation and settle payment.
    • If you have logged in to “Hactl Member” page and completed cargo pre-declaration via “e-RCL”, please return a printed copy of your e-RCL to the airline/ ground handling agent office to confirm your booking.

    Offices in SuperTerminal 1

    • Hactl Service Delivery – Terminal Services
      1/F Counter, South Office Block
      Tel +852 2753 2420
    • Japan Airlines Co., Ltd
      Room 524, South Office Block
      Tel +852 2769 7552
    • China Airlines
      Room 312, South Office Block
      Tel +852 2769 6621
    • Delta Air Lines
      Room 334, South Office Block
      Tel +852 2769 7348
    • Jardine Aviation Services
      Room 326, South Office Block
      Tel +852 2753 1902, +852 2753 1903

    Hactl Service Delivery – Terminal Services
    1/F Counter, South Office Block