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Hactl.com Maintenance
 
Hactl.com member services will be unavailable from 0300 hours to 0430 hours on 17 Jun 2019 for system maintenance. During the mentioned period, please send the pre-declaration information of the PPK/Mix-PPK shipments to the email address 'predeclaration@hactl.com', or bring along with the manual PPK/Mix-PPK Cargo Declaration Form when delivering PPK/Mix-PPK shipments to Hactl if the e-RCL pre-declaration has not been created.

We are sorry for any inconvenience caused.  Should you have any queries, please feel free to contact our Customer Support Hotline at 2753-1002.


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Hactl Airline
Hactl Member
 
Hactl.com Maintenance
 
Hactl.com member services will be unavailable from 0300 hours to 0430 hours on 17 Jun 2019 for system maintenance. During the mentioned period, please send the pre-declaration information of the PPK/Mix-PPK shipments to the email address 'predeclaration@hactl.com', or bring along with the manual PPK/Mix-PPK Cargo Declaration Form when delivering PPK/Mix-PPK shipments to Hactl if the e-RCL pre-declaration has not been created.

We are sorry for any inconvenience caused.  Should you have any queries, please feel free to contact our Customer Support Hotline at 2753-1002.


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 Cargo Tracking
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Hactl Airline

Member ServicesSystem Requirements


  Minimum Configuration Recommended Configuration
RAM 4GB 4GB
CPU Intel CORE 2 Duo 2.93 GHz Intel(R) Core (TM) i5-6500 CPU @ 3.20GHz
Operating System Windows 7 (32Bit) Windows 7 (64Bit)
Browser Version IE8 on Windows 7 (32Bit)
*200MB IE browser cache
*IE10 not supported
IE11 on Windows 7 (64Bit)
*300MB IE browser cache
*IE10 not supported
Plugin Adobe Flash Plug-in 10.2 or 11.1
*Flash player cache size set to unlimited
Adobe Flash Plug-in 10.2 or 11.1
*Flash player cache size set to unlimited
Network 1.5Mbps Broadband Internet Connection 1.5Mbps Broadband Internet Connection
Screen Resolution 1024x768 or above 1024x768 or above
 

COSAC-Plus function is a web based object which is stored in browsers' cache directory. Before you start using COSAC-Plus, please follow the steps below to configure your Internet Explorer as prerequisite.

A. To set with at least 200M cache size and the setting for checking for newer versions must not be configured as "Never"

  1. Choose "Tools", then "Internet Options" from the top menu. "Internet Options" window will be pop up
  2. Click the "Settings" under the "Browsing History" section
  3. Modify the setting at "Check for newer version of stored pages" and "Disk space to use"
  4. Click "OK"

(Refer to screen capture illustrated as below)

System Requirement

B. To set the privacy setting as Medium or lower

  1. Choose "Tools", then "Internet Options" from the top menu. "Internet Options" window will be pop up
  2. Click the "Privacy" tab
  3. Under the "Settings" option, set to the Medium level
  4. Click "OK"

(Refer to screen capture illustrated as below)

System Requirement

C. To allow pop-up screen for hactl.com and COSAC-Plus

  1. Refer to step B.1-B.4
  2. If "Turn on Pop-up blocker" option is turned on, please click "Settings" button. The follow dialog will be displayed, enter www.hactl.com and cplus.hactl.com in "Address of website to allow" and click "Add" respectively.  Then Click "Close"

(Refer to screen capture illustrated as below)

System Requirement


If you have problem starting up COSAC-Plus function, it could relate to memory cache problem at your PC. Please try the fixing procedure here