18 teams of four were among over a hundred Hactl staff attending the company’s annual ten-pin bowling tournament, engaging in a variety of different contests and games. Yip Fung Chun Jenny, representing Hacis, was named “Women’s Most Valuable Player”, while a Hacis team was also crowned Champion in the Inter-Departmental Game. A team from Learning and Development took part for the first time, and team member Chung Yu Fan was named the “Most Valuable Player” in the men’s games.
Hactl has once again held its twice-yearly Service Excellence Awards, in recognition of exceptional staff performance. The latest awards – covering the first half of 2018 – cited 7 cases involving 114 individual staff members; and, for the first time, members of the Finance Department were among those who received awards. Representatives of Hactl customers Air Canada, Fedex, AirBridgeCargo Airlines, Eva Air and Air Hong Kong presented the awards, before a large audience of industry guests. Recipients of Hactl’s Service Excellence Awards are typically nominated for displays of outstanding knowledge and expertise, exemplary customer service and communication, service beyond the call of duty, and strong team spirit.
Hactl Chief Executive Wilson Kwong led a team of over 40 staff in joining the HKIA Family Sports and Fun Carnival 2018, organised by Hong Kong International Airport Recreation and Community Engagement (HKIARaCE). The Hactl team competed in the Corporate Games with 15 other teams from the airport community, successfully defeating its opponents in the first game, the tug-of-war. Says Wilson: “Although we did not win the overall Competition, I am immensely proud of the strong spirit displayed by our team. All of us enjoyed the games very much, and it was a great opportunity to bond with our work and community colleagues.”
The Hactl Football Invitational Tournament 2018 was held at Jockey Club Kitchee Centre in Shek Mun, Sha Tin and attracted six airport community team entries. Airport Police was crowned Champion, while Civil Aviation Department took second place and Hactl achieved second runner up. Many Hactl staff went along to watch the matches and cheer on the players.
Hactl has marked the latest phase in its long-running “Green Terminal” environmental programme, with an event entitled “Don’t Wait Act Now”, whose aim was to encourage its own staff, its tenants and visitors to think about their own environmental behaviour, and make small changes that would collectively make a big difference. The event was opened by Guest of Honour Mr. Donald Tong, JP, Permanent Secretary for the Environment / Director of Environmental Protection. Over 300 visitors including authorities, customers, business partners, Hactl staff and others attended, and enjoyed an interactive display, environmentally-themed games and DIY workshops. The highlight of the event was a fashion show of upcycled clothing by local designers, modelled by Hactl staff and their families and pets!
Working outdoors on the ramp is no fun during hot spells. So Hactl thought it would show its appreciation for its hard-working staff, and try to make things a little more comfortable for them, by serving free ice creams over two of the hottest days. 2400 cool treats were handed out to grateful staff at the company’s canteen.
This year’s Hactl Long Service Award Dinner was held at City Hall Maxim’s Palace, celebrating the invaluable contribution of the many staff who have served Hactl for 20 years or more. Hactl Chief Executive Wilson Kwong presented awards to no less than 186 staff, including Wong Sik Chee Rosaline, Ko Yat Ming and Chan Tat Ming who have all achieved an exceptional 40 years’ service.
Hactl’s duo “The Voice” has been named second runner-up in this year’s Talents from the Airport competition, organized by Hong Kong International Airport. The passionate duo of Victor Leung and Andy Chan, Service Delivery, stood out from the many talented participants from all areas of the airport community, demonstrating their ability, hard work and love for music. Meanwhile, Hactl’s energetic and devoted supporters, comprising staff and their family members, has also bagged the award for Best Cheering Team. At the star-studded event, Louis Yuen was MC, Hanjin Tan and Lawrence Cheng were the star judges and Grasshopper was guest performer.
Hactl has once again given Service Excellence Awards to staff who have demonstrated outstanding team work, preparedness for emergencies and professional knowledge. Four winning cases and 48 award recipients were recognised at the latest ceremony, covering the second half of 2017. Representatives of Hactl customers Air Charter Service and Qatar Airways kindly presented the awards, and were among many industry guests attending the event.
This year’s "Walk Up Jardine House" fundraising event – in aid of MINDSET – saw Hactl collect three prizes. Hactl’s Men’s Relay Team and Women’s Relay Team completed the 49 floor course in just 3 minutes 39 seconds and 5 minutes 33 seconds respectively, both achieving second place. Cheng Tat Chung of Service Delivery bagged the Barrow Cup (Men) for the fastest individual time, completing the course in a breath-taking 6 minutes 3 seconds. Walk Up Jardine House 2018 raised HKD 3.3 million for MINDSET, which is Jardine Matheson Group’s in-house charity. MINDSET aims to reduce the stigma associated with mental illness, and provide direct support to those in need.
Hactl’s caring staff are always eager to give a helpful hand to people in need in society. Hactl has been staging its Blood Donation Day twice a year since 2017. This year, the first Blood Donation Day was held in early March and received overwhelming response from staff. The event is organized in conjunction with Hong Kong Red Cross, and will be repeated in August.
Hactl has been given an award for “Best Business Partner” by customer SF Airways, for which Hactl has been providing ground handling services since 2010. The airline praised Hactl for its professionalism and outstanding service standards. Receiving the award from representatives of SF Airways, Hactl Manager - Customer Services, Raco Yung, thanked the airline for its trust and support throughout the years of their collaboration.
Teams from 10 international airlines competed in the Hactl International Forklift and Pallet Building Competition 2018, demonstrating their skills in forklift driving and pallet building. This year’s Overall winner was China Southern Airlines. Among those attending the event were VIP guests Dr. Raymond So Wai-man BBS JP, Under Secretary for Transport and Housing; Mr. Wu Wai-hung, Assistant Commissioner for Labour (Occupational Safety); and Dr. Winson Yeung, Principal Consultant, Occupational Safety and Health Council. The inclusion of a performance by Hong Kong’s World Champion Rope Skipping Federation added a fun element to the event.
Hactl has sponsored the Hong Kong AIDS Foundation’s first “AIDS FREE Charity Trial Run” – a new event launched to raise funds, promote care and support, and create a caring community for those living with, or affected by, HIV/AIDS in Hong Kong. In addition to its sponsorship, Hactl also fielded a team of 6 to take part in the 10km run. Hactl Manager - Terminal Services, Raymond Yeung received a sponsorship souvenir for Hactl from Dr. Leong Che Hung, GBM, GBS, JP, Chairman of the Hong Kong AIDS Foundation.